While open to the public redesign projects have lately been popularised by Mark Boulton Design‘s work for Drupal and by Happy Cog‘s work for Mozilla, it’s rare to find a commercial company involved in an open project.
When we redesigned New Internationalist in the open earlier this year, I discovered that people were genuinely interested in the process and were keen to share their ideas and respectfully air their criticisms. This undoubtably led to a better end-result and I'm sure it helped the New Internationalist team to feel that they were more involved in the design experience.
It's rare to find a commercial company willing to participate in an open process though. Maybe that's because companies have a learned perception that in business it's best to keep their plans to themselves. It may also be true that web designers are wary of revealing their processes or opening their work to criticism? That's why I am so pleased that my friends at CannyBill have agreed that we will redesign their site in the open. More than that, they have encouraged me to share the designs as they develop.
CannyBill's current home page
It is standard for me these days, I will be designing predominantly using markup and CSS, reserving Photoshop and Fireworks for making design elements and the very occasional static visual. This means that I will be able to react to your feedback and suggestions much more quickly and make new iterations of the designs faster so that you'll be able to interact with them in a browser.
As I'm designing in the open, your feedback and suggestions are going to be vitally important, both on the design work that I make but also on the existing CannyBill site and what it does right and wrong. I will be blogging links to the markup and CSS templates along the way and sharing research, inspiration and source materials on the CannyBill redesign Flickr group.
I'm also over the moon to announce that we'll be working with web copy writer Relly Annett-Baker. Relly has worked with some of the best known web agencies in the UK and I'm stoked that she will be lending her pen knib to the project.
If you would like to get involved, go take a look at CannyBill and get ready for the ride. (deep breath)
8th Oct 2009Hooray, another one of these! This should be particularly interesting since their current site doesn’t seem to commit any major sins. Looking forward to e-hovering over your shoulder again.
This is hilarious, I’ve spent the morning jotting down ideas with regard to opening up the entire design process to the client and their friends… it’s a fantastic idea.
I’ve often looked over the New Internationalist process that you documented, so am looking forward to this project too.
(This comment was left on For A Beautiful Web)
8th Oct 20098th Oct 2009I will be watching this develop and see you work wonders - what fun!
8th Oct 2009Oh good - looking forwawrd to it. CannyBill are related somewhere along the line to Trading Eye, aren’t they? TE’s a great shopping platform thingy ... maybe I’ll try out CB also.
Good luck with the process,
David
8th Oct 2009Interesting approach, two million heads are definitely better than one. I like this idea of open design/development, with your reputation it can only be a good thing for the company involved. Shall keep one eye on it as it unfolds .)
8th Oct 2009Definitely looking forward to a great process, and giving my two cents. Didn’t chime in on NI because I was shy, ha.
8th Oct 2009John Holdun - it’s interesting you should say that because from, my point of view, the current site commits a couple of cardinal sins. Perhaps my first contribution should be to put those out there for non content peeps to mull over?
8th Oct 2009Looking forward to seeing the results.
Nice, I’ve never even heard of a marketing company doing an open design like that. It seems just the design process would be a powerful marketing tool, let alone the number of helpers.
(This comment was left on For A Beautiful Web)
9th Oct 2009An archive of blog entries since 2004 on subjects including CSS, web standards, accessibility, website design and development.