Posts about Business of website design

Andy Clarke co-founded Stuff & Nonsense in Wales in 1998. Since then, Andy’s learned an enormous amount about running a web design business from his studio in North Wales, UK. Andy loves to share everything he’s learned about the business aspects of website design. He wrote, published, and shared his Contract Killer web design contract which is now used by thousands of website designers. He also shared his plain-language GDPR privacy policy template. For over 100 episodes, Andy discussed the business of web design with guests on his Unfinished Business podcast.

Hide sharp objects

Regular Unfinished Business co-host Laura Kalbag’s started to work with her partner Aral Balkan on their Indie Phone project. She wanted to hear about Sue and mine experiences of working together for sixteen years, so she emailed her some questions. I hadn’t heard her answers until Laura read them on the show, but I think that made for interesting listening.

We didn’t get through all the questions and answers on the show, so here are her complete answers. I think they offer some insight into what it’s like working together at Stuff and Nonsense for as long as we have.

Sharing our sales prospects spreadsheet

Although there seems to be plenty of choice, I haven’t found any CRM software that tickles my fancy yet. I need to get better at keeping on top of prospective business though, so the first step was to make a spreadsheet. If it’s useful to anyone, I’m happy to share it. There are Apple Numbers and Microsoft Excel versions in a ZIP file. I’m keen to hear your suggestions for improving it, as well as your recommendations for CRM software/services.

Download the ZIP file

Keith Devon’s Freelance contract survey

Keith Devon wants to find out how freelance designers and developers handle contracts. So do I, so go spend a minute filling in his survey.

As it stands at the moment, 45% use something like my ‘Contract Killer’ (or the contract itself) and another 9% wrote their own based on it. Although responder numbers are small so far, that’s brilliant. I’m prouder of ‘Contract Killer’ than anything else I’ve ever done.

Keith Devon’s Freelance contract survey

Contract Killer 3

It’s coming up on four years since I published my original Contract Killer over on 24ways. The reaction to it was astonishing and over the last four years the feedback I’ve received has been overwhelmingly positive. I feel very, very happy that so many people have found Contract Killer useful.

Getting paid by regular clients

I’m glad that people like my financial buffer business post the other day. I don’t think people write enough about the business side of what we do and from what I hear, not enough about it gets taught at universities either. I’m not a very good businessman, truth be told, but I have learned a few things over the years, so I thought I’d start sharing them.

The importance of building a financial buffer

A friend of mine works as an in-house designer. He emailed me the other day with a question that’s come up a few times recently. It’s a question I’m asked by people at various stages of their careers, from students to those, like my friend, who’ve worked for somebody else for a long time. The question? “What financial advice do I have for anyone who’s planning to go self-employed?” Rather than write that advice in an email, I thought it might be more useful if I wrote it as a short post.

Andy Clarke portrait

About Andy

I’m Andy Clarke, a well-known website designer and writer on art direction and design for products and websites. I help businesses to deliver engaging customer experiences and unique designs. Read more about my work, browse my blog, or follow me on Instagram and Twitter.

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