The Unfinished Business schedule’s been a little, shall we say, up in the air, for the past few episodes. while I’ve been busy writing something. I do aim to get back to our routine and I’m sorry for the disruption. A few weeks ago I recorded a hilarious episode with artist, illustrator and rapper Mr. Bingo. We talk about artist—and former Spitting Image puppet maker—Wilfrid Wood, Banksy’s Dismaland and why IKEA in Croydon is like a real-life bemusement park.
I can’t quite believe that it’s been almost two years since we launched the previous, Go, go, go, rillas! design of the Stuff & Nonsense website. Today, I’m very pleased to present our next design, ‘It’s the taste.’
On Unfinished Business this week there’s no talk about mugs but Rachel Andrew is back. We’re joined by first timer Richard Rutter to discuss his upcoming book on Web Typography, why he chose to self-publish and fund the project on Kickstarter and the role of a publisher in today’s market. Of course Rachel loves to talk about VAT (irony) so we do that and she explains why she doesn’t actually owe a million Euros to Ireland.
This week on episode 115 of Unfinished Business, I’m joined by returning guests Brad Frost and Stephen Hay. After talking about the best coffee mug in the world, we get right down it and discuss why it’s dangerous to bring computer science principles and heavy development tools into web design.
A week later than planned (sorry,) on this week’s Unfinished Business, I’m joined by returning special guest, designer Dan Edwards. And because you wait all day and then two Dans come along at once, joining us is creative director, founder and director of the SuperFriendly agency in Philadelphia, Daniel (the Dan) Mall. We talk about plans for the next Geek Mental Help week in October first. Then, because I’m currently deep into a redesign of Stuff & Nonsense, why working on your own site always feel harder than working on a client sites. We discuss using our portfolios to attract the ‘right’ type of projects and if case studies are the best way to demonstrate what we do.
I’ve been looking forward to speaking with Cennydd Bowles for months and for Unfinished Business 113, Cennydd joins me and my other special guest, product designer Noah Stokes. We kick off by talking about Richard Rutter’s web typography book, but soon the conversation switches to whether, and why, current web designs are lacking ‘soul.’ This is something Noah and I have been speaking and writing over recent months and something that I partly blame on our fixation with user-experience and product design. Does Cennydd agree? You‘ll have to listen to the show to find out.
I want Unfinished Business to be, above all, entertaining and it makes me incredibly happy when entertainers take time to talk to me. This week, and after literally months of trying to set this up, my very special guest on Unfinished Business episode 112 is, actor, comedian, star of Vic and Bob’s ‘House Of Fools,’ Ellie White.
We start by talking about spice jars and car boot (garage) sales, but unsurprisingly our conversation soon veers wildly off topic as we discuss how Aaron’s struggling to keep up with demands on his time, how designers can make money selling merchandise and more, much, much more. If you know either Aaron or Brendan, you’ll also know that you’re in for a fast-paced, fun-filled sixty minutes.
This week at Smashing Conference in New York, I had the very great pleasure of meeting Chris Lilley. I recognised Chris’ name, but it took me a day to remember that he had been the chairman of the ‘Style and Formatting Properties Working Group’ at the W3C, a precursor to the CSS Working Group. Chris is a hugely important person in the history of the web.
When we were in Australia earlier this year, we stopped in Sydney to speak at John Allsopp’s Respond Conference and to teach a workshop. A few weeks before those events, John emailed me:
The folks at SydCSS are fantastic supporters of our events, and last year we did a couple of shared events with them. I’ve dobbed you and I to do a short presentation (it will be the night of Respond.)
Last week was Jeffrey Zeldman’s website’s 20th birthday, so this week he joins me and Jeremy Keith on Unfinished Business 110 to talk about the anniversary. We start by discussing Jeremy’s 100 words for 100 days writing project and how it’s inspired me to change the way that I think about writing on our blog and posting to our portfolio. We talk about the importance of writing for yourself as well as for others and why writing on your own website is important. With it being the twentieth anniversary of Jeffrey’s own site, we also talk about whether it’s important to archive older designs for posterity.
Oh, and please don’t skip this week’s after show segment as boy-oh-boy (girl-oh-girl, man-oh-man, woman-oh-woman) do the sparks fly! We discuss Mad Men, Mad Max and whether advertising can ever be considered as important as a book or a film and, let’s just say, things get very heated.
I’ve always enjoyed attending the Shropgeek (R)Evolution events in the past and been slightly jealous of the people that Kirsty’s asked to speak. This year, I couldn’t be happier that she’s asked me to do the final talk of the final (R)Evolution conference on September 25th in beautiful Shrewsbury.
I imagine if I told people in advance that I was talking to director of UX at MailChimp Aarron Walter and Founder of User Interface Engineering Jared Spool on Unfinished Business this week, they’d imagine we’d talk about user experience design and possibly education. Instead, they and I talk about action figures and Action Man and whether fighting Nazis is cooler than fighting aliens.
It’s amazing to think that John Allsopp’s oft-quoted article, A Dao of Web Design was published fifteen years ago today. A List Apart asked me what John’s article means to me now, but rather than focus on Dao’s flexible design principles, I wanted to talk about a passage that never seems to get a mention.
I‘ve been looking forward to publishing this episode of Unfinished Business for over a month and I looked forward to recording it for even longer, because I got to talk about art direction and creativity on the web with two of the creative people that I respect most, Dan Mall and Jeffrey Zeldman.
I have more than a soft spot for Australia. It’s where I’d live if that were possible and where I can see myself retiring to in, you know, twenty or so years. Luckily, I’m going back to Australia long before that, this March in fact, to speak at the fabulous Respond conference and to take my CSS For Responsive Web Design workshop on the road to Brisbane, Melbourne and Perth, as well as Sydney itself.
If you’re a fan of my Unfinished Business podcast, you’ve only a few more weeks to wait until the next episode. It will be back (with episode 101) on the ninth of February and when it does, things will be a little different.
I care a lot about the things that I use everyday. I need them to be the nicest that I can buy, or at least afford. This means that I care a lot about my computer, phone and the sleeves I keep them safe in. I also care about the pen I write with and most recently about the mug I drink from every day.
Ten years ago, in 2005, my friend Drew MacLellan asked if I would contribute a short article to the then new 24ways, “advent calendar for web geeks” and “a daily dose of web design and development goodness” throughout December.
I know that my taste in country music’s mainstream. Mainstream enough that some country aficionados might criticise my ‘this Englishman’s’ lists for not straying far enough from the top of the country charts. The truth is, I like catchy country pop, and while next year I will try harder to discover music that’s further from the stereotypical southern dirt road, this year I’m happy to listen to songs about beer, cut-off jeans and cowboy boots, fishing in lakes and trucks and tractors.
This week is the one-hundredth episode of Unfinished Business and who better to join me than the person who helped me start it all, almost two years ago, Anna Debenham. We celebrate by talking about what went right and wrong in 2014 and our resolutions for 2015. Then we talk about meetings and how we can improve them.
I’d also like to say thank-you to all the companies who’ve helped make Unfinished Business possible through their sponsorship. Antetype, BigBoard, dConstruct, DeviceLab, DotYork, Espresso, GatherContent, Ghostlab, Forge, Hover, Logical Elements, Native Summit, ShropGeek, Simply FixIt and Shopify. I want to say a special thanks to Perch and Perch Runway for supporting the show from our very first episode. Please continue to support Unfinished Business by supporting them.
Unfinished Business will be back in February 2015 and I hope you’ll all join me then. Until then, thanks for listening and I’d like to wish everyone a happy Christmas holiday and a prosperous new year.
On the penultimate episode of Unfinished Business of 2014, I’m joined by my design hero Trent Walton to talk about if an integrated responsive design and development workflow makes working out what and how to charge more difficult. We discuss Paravel, the three person studio that he helps run, how their business works, how they charge and if they negotiate on price. Of course, this being Unfinished Business, I couldn’t help talking about burgers and this week’s stupid cheeseburger stuffed crust pizza.
Conference impresario John Davey joins me again on Unfinished Business this week. We talk about anticipation and scarceness, how some cinemas create an experience around watching a film, how looking at album artwork in a record shop enhanced the experience of buying music and whether the experiences we’ve lost were valuable enough to revive in new and different ways.
It’s a special week this week on Unfinished Business as I’m joined by not one, but two regular co-hosts, Ashley Baxter and Laura Kalbag. In a bumper episode, we talk about cakes, brightly coloured fizzy drinks and Yorkshire pudding burgers. We discuss podcasting, sounding good as a podcast guest, then whether we allow Christmas decorations in our offices. Finally we talk about what we’ve achieved this year and what our goals are for 2015. It’s a fast and fun episode. I think you’ll really enjoy it.
I’ve been very pleased with reactions to my latest ‘CSS3 For Responsive Web Design’ full-day workshop. Attendees at ‘The Web Is…’ in Cardiff and ‘Beyond Tellerrand’ in Berlin really seemed to like its mixture of design and technical content. I’ll be hosting this workshop again in several cities in various countries throughout 2015 and there’s still one more opportunity to join me in Oslo next week.
Artist and designer Brendan Dawes is back on Unfinished Business this week. We get started by talking about past popular pop princes and princesses S Club 7, The Handsome Family and Bren’s one day trip to Argentina. For the remainder of the show, we talk about when it’s acceptable to give our time for free and when we should say no? Why every project should include a ‘goodwill’ budget and what the heck are those party paper and whistle things that come out of Christmas crackers called?
For someone who hasn’t travelled or done much conference speaking for the last two years, this past three weeks have been pretty busy with both. I’ve spoken at three conferences and hosted two workshops and I enjoyed every one.
This week on Unfinished Business, Paul Boag, Jon Hicks and I dispense with any pretence that this is a show about business and spend 90 minutes talking about something much more interesting. Peter Capaldi’s first series as Doctor Who. We talk about our thoughts on Peter Capaldi’s Doctor and the best (and worst) episodes of the season. Then we finish up by discussing the series finale, Clara and Danny Pink and of course Missy. If you haven’t seen the final episode of this season, there are spoilers galore.
I put the lower audio quality this week down to everyone wearing lapel, not using condenser microphones, (sorry about that,) but recording live in front of an audience was fun, and I’ll definitely do it again. Thanks to Craig and Amie Lockwood for recording this episode from the mixing desk for me.
There are no sponsors this week, as it didn’t seem appropriate.
I really like Norway and the Norwegian people are among the friendliest I’ve met, so I never need convincing to visit them. While I was in Oslo in October, speaking at the Making Web conference I met the wonderful people at IGM and when they asked me to take my CSS3 For Responsive Web Design workshop back to Oslo on December 3rd, I jumped at the chance.
This week is Geek Mental Help week and on Unfinished Business I’m joined by Liz Elcoate, one of the people who helped to spark the idea. We ask if our industry attracts people with issues or cause them, does our working environment add our problems and what we hope the outcomes from this week will be? But not before we talk sport, Liz’s obsession with wrestling and my Uncle Haystacks.
What the hell. We still have plenty of places available for mine and Brads workshops at The Web Is… next week. Come and join me for ‘CSS3 for Responsive Web Design’ and you’ll get a free copy of my Hardboiled Web Design paperback.
Brighton-based developer Benjamin Hollway loves a burger in a brioche bun and joins me on Unfinished Business this week to talk about how young people feel excluded from some industry events and how conferences and meet-ups should cater for people who don’t want to or are too young to drink. Benjamin was shortlisted for ‘emerging talent of the year’ at the Net Awards and oh, did I mention that he’s only sixteen?
I’m researching advertising successes for a new talk that I’m writing and of course that means PG Tips and their famous chimpanzees campaign that ran for 32 years from 1956 and within two years made PG the number one tea brand in Britain and kept them there for decades.
After talking with Laura on Unfinished Business this week, about burgers in donuts, we moved on to discuss the Geek Mental Help Week that I’ve been thinking about and planning for the last few months. Something that I sincerely hope will help those of us who suffer from mental health issues and the others who support us.
This week’s an emotional episode of Unfinished Business. After talking about why a burger in a donut should never, ever have become a thing, Laura Kalbag and I discuss mental health issues in our industry. We talk about my own struggles with depression and depersonalisation disorder, issues that stem from my father’s own mental health issues and suicide.
This week on Unfinished Business, Harry Roberts and I have some pretty big, Boag-shaped, boots to fill after last week’s episode. Harry takes the opposite view to Paul about sharing personal struggles in a work context and worries about the impression that sharing give to prospective clients. Then we talk about how clients’ commissioning process for creative services is largely broken, the differences between an open conversation starter, an RFP and a brief and how we, as designers and developers, can help clients to commission what we do better.
This week on Unfinished Business, I had planned to talk with Paul Boag about client briefs and managing expectations. But when we sat down to talk, we were both in the mood to talk about something much, more personal. We discussed how we feel about how Twitter has changed, Erin Kissane’s ‘Ditching Twitter,’ Dan Edwards’ ‘Treading through treacle’ and our general sense of melancholy about our industry. Then we talk about how, contrary to what we often hear, our industry is filled with acts of kindness.
We discuss how we maintain our optimism and the steps we take to protect ourselves emotionally. If you think you know Paul and I from our public personas, I think that you’ll be very surprised by this episode. If you haven’t listened to Unfinished Business for a while (or at all) I urge you to listen this week.
Last years’ Handheld Conference in Cardiff was an incredible event. A bearded me even got to push a dalek with my friend Jon, as well as deliver a talk and host a sell-out workshop. This November I’ll be back in Cardiff for Handheld’s successor, The Web Is… I’m a last minute addition to the speaker line-up (again) and back workshopping with a new ‘CSS3 For Responsive Web Design’ workshop.
We don’t develop with Wordpress, I’ve never used Wordpress and I can’t see myself starting this late in the game. So I was surprised when Troy Dean asked me to talk with him on his WP Elevation podcast. I was sure that he’d confused me with someone else, but he convinced me that he hadn’t and we spent a fun hour talking about designing content/mobile first, why we write content for our clients and ultimately why I don’t use Wordpress.
Troy normally hosts video podcasts, but my internet connection is so poor at home that we had to switch to audio only. We recorded at 8:30am so that was probably a blessing. If you’re not already sick of the sound of my voice on Unfinished Business, I think you might enjoy this one.
In the second part of our icon designer double bill, this week on Unfinished Business, I’m joined by designer, illustrator the and iconographer behind Symbolicons, Jory Raphael. We talk about how we feel about the iPhone 6 and 6 Plus announcement, the design of the Apple Watch software and whether it looks at home on the watch’s hardware. We discuss Jory’s illustration work including his artwork for the 5by5 podcast network and of course, those long shadows. Finally we talk about making a business from making and selling icons.
Icon designer Jon Hicks joins me this week on Unfinished Business to discuss our experiences of recent conferences including dConstruct (me) and An Event Apart (him.) We narrowly avoid talking about our predictions for the upcoming Apple event and instead discuss how to keep work and home life separate, whether it‘s right to be connected to work outside work hours and how having an office can help with work/life balance.
Of course, all of this is just a thinly disguised ruse for what we really want to talk about, Doctor Who. In the after-show section, we look back at Matt Smith’s final episode, talk about Peter Capaldi’s new Doctor so far and if Doctor Who needs longer than one hour per episode to tell a good story. Oh. And Clara bloody Oswald.
I spent last Friday in Brighton attending the tenth, but my first dConstruct. It was a fabulous conference, in an elegant venue, thoughtfully organised by Clearleft and masterfully presented by Jeremy Keith. Every talk was excellent in different ways and all of them had been brilliantly curated by Jeremy, following, loosely in some cases, the theme of ‘Living With The Network.’ I’m writing a new talk and dConstruct was exactly the inspiration I needed.
This week on Unfinished Business, I’m joined by Cole Henley, technical director at Mud. We discuss his latest Freelance rates survey, how the results have changed over the last three years and what he’s learned from making the survey. I admire Cole’s Mud very much, so we talk about how to grow a business, when to hire new people and the importance of regular advice from someone on the outside. If you like the business side of Unfinished Business, you’ll love this episode.
What’s an episode of Unfinished Business without some talk of comics or films? In an after-show special, starting at 1:11:30, Cole and I talk about vintage 2000AD comics, Harlem Heroes, Flesh and of course, Judge Dredd. I want to know if Stallone’s Judge Dredd film a guilty pleasure and why, oh why, doesn’t Hollywood make films from classic 2000AD stories?
Like, I guess, everyone else, I now know more about ALS than I did before the Ice Bucket Challenge. The campaign has been hugely successful, has raised awareness and ten times more money than was raised last year to help combat the disease. Of course charity didn’t start and doesn’t end with the Ice Bucket Challenge and so my friend Paul Boag challenged me, Rachel Andrew and Carl Smith to:
Over the last few months, we’ve been working with a client on the design of a mobile analytics ‘web app.’ I’ll show more of it when we add it to our portfolio, but because lately one or two people have asked me about how we choose colour palettes, I thought I’d share how we came up with the colours for the Elemez app.
Last year, when we took a month-long holiday away from work, Anna Debenham was still a regular on Unfinished Business and she and guests took over the podcast. Since Anna left I’ve steadily built up a small group of regular, rotating co-hosts including Ashley Baxter and Laura Kalbag. So it made perfect sense to leave Unfinished Business in their capable hands for the three weeks I wasn’t around to record because of this year’s holiday.
While I’m away in France, Ashley Baxter and Laura Kalbag are back again for this week’s episode of Unfinished Business. They talk about the common myths around working for yourself and working from home. Then they answer listener questions including what they both want to achieve before they retire, which, considering they’re both only 27, is a very, very long time away.
As much as I love being en vacance en France, I also miss making Unfinished Business, but this year I thought I’d leave the show in two very capable pairs of hands. (When they weren’t available) I asked two of my regular co-hosts, Ashley Baxter and Laura Kalbag to taking over the running of the Unfinished Business for the next three weeks.) What could possibly go wrong?
This week is a really good episode. It’s more business focussed than my normal episodes and a refreshing change for that. They talk about business insurance, including public liability, professional indemnity, business contents and copyright infringement. “C’est un bon épisode” as we say in France.
It’s a wild show. We ask whether there should be a new Oscar category for performance capture and if Andy Serkis should win everything? We talk about the other seven Planet Of The Apes films, starting with the original five and if Tim Burton’s 2001 reimagining is a guilty pleasure. Then we get in deep with the new ‘Dawn Of The Planet Of The Apes’ before asking ourselves the important questions; When will apes wear clothes? When and how will humans become mute, and why should you avoid watching an apes film in Rhyl?
I’ve been looking forward to speaking with Sara Soueidan on this week’s episode of Unfinished Business for a long while, not least because I’m a huge, huge, fan of her work. She’s been writing what I consider to be the best articles about CSS and SVG. We talk about those, yes, but we also talk about what it’s like for her, living and working as a web developer in her home country of Lebanon. We discuss the preconceptions and misconceptions that people in the West have about Lebanon, its people and its customs. I think you’ll find what she has to say fascinating. I know I did.
Ashley Baxter’s back on Unfinished Business this week. We talk about the reasons why she’s speaking in public more and how it may help her to promote her new business. Speaking of promotion, we discuss her $99 tweet sponsoring experiment, how buying tweets works and whether it worked for her. We also talk about how to move on when you feel like you’ve reached a plateau, in business as well as in the gym.
This week on Unfinished Business, impresario, organiser of Flash On The Beach and more recently Reasons To Be Creative, John Davey offers me some fatherly advice on how to handle a personal dilemma and what not to wear at Alex’s upcoming graduation. We talk about the Reasons To Be Creative conference, how he finds and why he chooses so many new speakers and his unusual elevator pitch approach.
Swearing: I mostly bleep out swearing on Unfinished Business, but I think that this week’s episode is funnier with our cussing intact. I hope you won’t be offended by a couple of ‘f’ words, one ‘b’ word and a dozen jokes about Brighton.
I’ve also reinstated the after hours film talk spot that Anna and I started in the early episodes of Unfinished Business. This week Bren and I talk about briefly about Her, the fabulous Stalingrad (2013) and Luc Besson’s totally terrible 3 Days to Kill starring Kevin Costner. It’s a funny segment although I’m clearly no Mark Kermode and this show is obviously nowhere near as good as something on the BBC.
I really enjoyed recording episode 73 of Unfinished Business, when I talked with Jeremy about advertising and creative work. But listening back, I didn’t articulate my thoughts anywhere near as well as Jeremy did.
This week on Unfinished Business, Sean Johnson and I talk not only about Laura Nevo’s “Dear Visual Design” letter but also how wrong the people who thought I’d criticise Laura are. While I disagree completely with Laura’s message, I appreciate her writing it, not least because it helps sum up everything that I think is wrong about how we talk about web design today. Sean’s not just along for the ride, he has plenty to say about user experience, the Net Awards and why he hates football. The berk.
Jeremy Keith joins me on this, episode 73 of Unfinished Business. Although I try to steer clean of provoking him by not talking about moon landings, we disagree about just about everything else. Fish tacos, things that scientists haven’t done yet and I think they should’ve and what makes advertising fascinating to me and hateful to him. It’s a lively show. There are sparks. I think you’ll like it.
Regular Unfinished Business co-host Laura Kalbag’s started to work with her partner Aral Balkan on their Indie Phone project. She wanted to hear about Sue and mine experiences of working together for sixteen years, so she emailed her some questions. I hadn’t heard her answers until Laura read them on the show, but I think that made for interesting listening.
We didn’t get through all the questions and answers on the show, so here are her complete answers. I think they offer some insight into what it’s like working together at Stuff and Nonsense for as long as we have.
A slight change of format for this week’s Unfinished Business. Laura Kalbag wanted to know our experiences of working with our partners—she’s just started working with hers—so she emailed Sue some questions. I hadn’t heard her answers until Laura read them on the show, but I think that makes for interesting listening. I’ll publish Sue’s full answers on Stuff and Nonsense later on in the week.
Spoiler alert: I’m discussing a theme from the first half of the latest series of Mad Men, season 7, but I don’t mention what happens to major characters.
Towards the end of the 1960s, technology had begun to creep into advertising and in ’68, Mad Men’s Sterling Cooper and Partners agency (SC&P) install their first computer, a room-filling, low-humming IBM System/360.
Ashley Baxter is back on Unfinished Business this week and we start the show by talking about why she started a podcast with some other fella. We discuss how businesses should be authentic on Twitter and if a brand can justifiably spend 45 days planning a tweet about cheese. (Mmmm, cheese.) We round off this week by talking about how working with other people can affect your fitness and diet and why working from from home might be the best thing for some people. And let’s not forget Ashley Baxter’s Scottish Slang Word of the Week. “Heffer.”
On Unfinished Business this week, I’m joined by designer and artist, the one and only Brendan Dawes. Bren and I talk about data inspired art and his Cinema Redux pieces. As we can never get together and not discuss films, so we talk about the greatest westerns of all time, the True Grit remake and Django Unchained. Plus, being ‘men of a certain age’ we reminisce about childrens’ TV from the seventies and why the writers of The Banana Splits must have taken a lot of drugs.
On Unfinished Business this week, and with us both fresh from the Net Awards, Laura Kalbag and I talk about our experiences there. I explain why I don’t feel at home in the web design industry as it is today and how its conversations no longer reflect my interests in design.
After last week’s ‘giant’ misunderstanding about speaker fees, we also talk about the responsibilities that speakers have to themselves, to an audience and to an event and the people who’ve organised it. It’s a lively discussion. We talk about swearing, why private agreements between speakers and conferences should remain confidential and why speakers should play their part in supporting an event, before, during and after it.
Laura, I and everyone who makes Unfinished Business, wants to say an enormous “thank you” to everyone who voted for our show and put it in the final five top podcasts of 2014 at the Net Awards.
I couldn’t be happier than my friends Craig Lockwood and Amie Duggan, those wonderful people behind events like Handheld Conf, Besquare, FoundersHub and, later this year, The Web Is… have taken over at Five Simple Steps.