This week on Unfinished Business, Harry Roberts and I have some pretty big, Boag-shaped, boots to fill after last week’s episode. Harry takes the opposite view to Paul about sharing personal struggles in a work context and worries about the impression that sharing give to prospective clients. Then we talk about how clients’ commissioning process for creative services is largely broken, the differences between an open conversation starter, an RFP and a brief and how we, as designers and developers, can help clients to commission what we do better.

This week on Unfinished Business, I had planned to talk with Paul Boag about client briefs and managing expectations. But when we sat down to talk, we were both in the mood to talk about something much, more personal. We discussed how we feel about how Twitter has changed, Erin Kissane’s ‘Ditching Twitter,’ Dan Edwards’ ‘Treading through treacle’ and our general sense of melancholy about our industry. Then we talk about how, contrary to what we often hear, our industry is filled with acts of kindness.

We discuss how we maintain our optimism and the steps we take to protect ourselves emotionally. If you think you know Paul and I from our public personas, I think that you’ll be very surprised by this episode. If you haven’t listened to Unfinished Business for a while (or at all) I urge you to listen this week.

We don’t develop with Wordpress, I’ve never used Wordpress and I can’t see myself starting this late in the game. So I was surprised when Troy Dean asked me to talk with him on his WP Elevation podcast. I was sure that he’d confused me with someone else, but he convinced me that he hadn’t and we spent a fun hour talking about designing content/mobile first, why we write content for our clients and ultimately why I don’t use Wordpress.

Troy normally hosts video podcasts, but my internet connection is so poor at home that we had to switch to audio only. We recorded at 8:30am so that was probably a blessing. If you’re not already sick of the sound of my voice on Unfinished Business, I think you might enjoy this one.

In the second part of our icon designer double bill, this week on Unfinished Business, I’m joined by designer, illustrator the and iconographer behind Symbolicons, Jory Raphael. We talk about how we feel about the iPhone 6 and 6 Plus announcement, the design of the Apple Watch software and whether it looks at home on the watch’s hardware. We discuss Jory’s illustration work including his artwork for the 5by5 podcast network and of course, those long shadows. Finally we talk about making a business from making and selling icons.

Icon designer Jon Hicks joins me this week on Unfinished Business to discuss our experiences of recent conferences including dConstruct (me) and An Event Apart (him.) We narrowly avoid talking about our predictions for the upcoming Apple event and instead discuss how to keep work and home life separate, whether it‘s right to be connected to work outside work hours and how having an office can help with work/life balance.

Of course, all of this is just a thinly disguised ruse for what we really want to talk about, Doctor Who. In the after-show section, we look back at Matt Smith’s final episode, talk about Peter Capaldi’s new Doctor so far and if Doctor Who needs longer than one hour per episode to tell a good story. Oh. And Clara bloody Oswald.