(That’s “horse meat free” not “free horse meat”.) In this week’s episode of Unfinished Business, Anna and I follow up last week’s episode with listener questions about the professional (and unprofessional) ways to handle business disputes. We also discuss how best to say goodbye to a client and cue up a few movies to watch and talk about ‘after hours’ in the coming weeks.

In this week’s episode of Unfinished Business, Anna and I talk about how to get work and how we both found our first clients. Anna gets annoyed about revenge sites and I tell, for the first time, how I lost my business and restarted Stuff and Nonsense from nothing again in 2006.

In this week’s episode of Unfinished Business, Anna and special guest co-host Rachel Andrew — web developer and Director of edgeofmyseat.com — the company that makes Perch CMS. They answer listener questions about working with clients, customers, insurance, work/life balance and subcontracting.

I want to say a huge thank-you to Rachel for stepping in, how much I enjoyed this week’s episode as a listener and to the fabulous Anna who just gets better and better each week.

In this week’s episode of Unfinished Business, Anna and I talk about our experiences when we’ve lost out on business and not got a dream job, doing a bad pitch (I have done plenty of those), learning from those mistakes and how not to take it personally when a client moves on.

In this week’s episode of Unfinished Business, Anna and I talk about deposits and down-payments, getting paid regularly and what you can do if the unthinkable happens and you have to fight for your money.