Your process is a mystery. Show people what it’s like to work with you on a day to day basis. Let them the sequence of events, when you’ll connect and how often. If you don’t control the process for the start, clients will start telling you how it should go. They’ll fill in voids when they see them.
(And if you haven’t already bought Mike’s book, you really should.)
I’m fully booked until January 2021.
For work enquiries email firstname.lastname@example.org
Or call us on +44 (0)1745 851848