‘business’

For over fifteen years, my blog and Unfinished Business podcast have been popular with website designers and developers.


Make a brief a platform for creativity

When I was redesigning my website recently I decided on a tongue-in-cheek new footer. Even though the idea behind my help page was tongue-in-cheek, I’m serious about the advice it gives.

The conference speaking business, results from the survey

A few weeks ago I was writing content for my speaking information for conference organisers page and I wondered about other speakers’ ‘terms of business’ and how much—if anything—they charged. To get a feeling for how people approach the business of speaking, I set up a quick survey.

Errol, me, and the new Stuff & Nonsense

Looking back, I’ve redesigned this website roughly every three years. Today I’m proud to show you the new Stuff & Nonsense.

Getting good feedback, a guide for clients

Andrew Fairlie tweeted to tell me that he’d open sourced his company’s ‘Getting Good Feedback’ document.

Inspired by @Malarkey’s Contract Killer, I’ve started a “Good Design Feedback” open source project https://t.co/zVe6WPTCyX

Long overdue updates to my Contract Killer open-source contract

Today Microsoft announced that end of support is coming for older versions of Internet Explorer. This is great news for designers and developers who suffer from having to support legacy versions of that browser and it prompted me to update the public version of my Contract Killer, the popular open-source contract for web designers and developers.

David Ogilvy on how clients should choose an agency

In the 1960s, advertising legend David Ogilvy offered advice on how clients should choose an agency in his book Ogilvy On Advertising. In it, he wrote:

Hide sharp objects

Regular Unfinished Business co-host Laura Kalbag’s started to work with her partner Aral Balkan on their Indie Phone project. She wanted to hear about Sue and mine experiences of working together for sixteen years, so she emailed her some questions. I hadn’t heard her answers until Laura read them on the show, but I think that made for interesting listening.

We didn’t get through all the questions and answers on the show, so here are her complete answers. I think they offer some insight into what it’s like working together at Stuff and Nonsense for as long as we have.

Hardboiled Web Design has a new home at Smashing Magazine

The sudden closure of Five Simple Steps came as a shock to a lot of people, not least authors like me who are forced to decide on new homes for their books with no notice.

Looking back at Five Simple Steps

I’d been in Nottingham for the day, catching up with friends including Owen Gregory. Driving home, an idea started to develop. Owen and I worked together on client projects at the time and I trust him to give me an honest opinion, so I pulled the car over, called him and explained the idea. A book called ‘Hardboiled Web Design.’

Sharing our sales prospects spreadsheet

Although there seems to be plenty of choice, I haven’t found any CRM software that tickles my fancy yet. I need to get better at keeping on top of prospective business though, so the first step was to make a spreadsheet. If it’s useful to anyone, I’m happy to share it. There are Apple Numbers and Microsoft Excel versions in a ZIP file. I’m keen to hear your suggestions for improving it, as well as your recommendations for CRM software/services.

Download the ZIP file