My site’s moved CMS and servers. If you spot a problem, let me know.

Stuff & Nonsense product and website design

FAQs

Got questions? You’re in the right place. If you’re just getting started or need a quick answer, you’ll likely find it here. And if not, you can always get in touch.

Delivery

Can timelines adapt if scope changes?

Yes, but changes need to be explicit. We reassess scope, priorities, and delivery dates whenever major requirements move.

Process

How do projects usually start?

Most projects start with a short discovery phase so scope, timelines, and dependencies are explicit before design or build work begins.

Do you need all content before work begins?

No. We usually need enough content to model realistic page structure first, then the remaining content can be phased in during design and build.

Support

Do you offer support after launch?

Yes. Support can cover content updates, iterative improvements, and maintenance work after the initial release.

Will editors get CMS training?

Yes. We usually document the editing workflow and walk editors through the key publishing tasks before handover.

Working together

Are you a freelancer or an agency?

Neither, really. I’m a creative partner. You work directly with me, with no account managers, no handovers, and no layers to cut through. I’m not building an agency. I’m focused on doing great work with good people.

How do you fit into existing teams?

I plug right in. Whether you’re on Figma, Notion, Slack, email, or a chaotic Dropbox, I adapt to your tools, timelines, and team rhythm. I’m here to make things easier, not add complexity.

What kind of projects do you take on?

Mainly websites, products, and brand-led creative, anything where good design and storytelling meet. I’m happiest when I can shape the direction and sweat the details, but I’m just as comfortable jumping into an existing project and getting things over the line.

How fast can you turn things around?

Pretty fast, if it needs to be. I know timelines shift, launches get brought forward, and Friday deadlines suddenly become Wednesday. I’ll always be honest about what’s possible, and when I say I’ll deliver, I will.

What’s it like to work with you?

Easy, I hope. I’m collaborative, low-maintenance, and quick to get the brief. I ask the right questions, keep things moving, and don’t vanish halfway through a project. I care about the work and about making your life easier.