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Stuff & Nonsense product and website design

Getting good feedback, a guide for clients

Andrew Fairlie tweeted to tell me that he’d open sourced his company’s ‘Getting Good Feedback’ document. Inspired by @Malarkey’s Contract Killer, I’ve started a “Good Design Feedback” open source project https://t.co/zVe6WPTCyX

I love sharing design company documentation—that’s why we shared Contract Killer all those years ago—and a guide for clients on how to give designers feedback is a champion idea. I particularly like this paragraph from Andrew’s guide:

Everything we design is made to fit the agreed goals within the constraints of the project. Our job as your agency is to balance the project brief, the requirements of the people who will use it and your opinion.

I could’t agree more. I wish more designers would share their business documents like this. Check out Andrew’s Getting Good Feedback guide on GitHub.

November 10, 2015 • Andy Clarke • business
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I’m Andy Clarke. I’ve spent over thirty years helping clients create memorable websites. I’m also the author of five books on web design.

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Standout Designs for theWeb

Drawing on over thirty years of experience, I’ll show you how to uncover a company’s story, develop a distinctive visual language, and combine colour, typography, imagery, and layout to create designs that people recognise and remember.

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