Websites shouldn’t need maintenance. They need momentum.
I’ve never understood website “maintenance” plans. Websites don’t need oiling. They do need attention, though.
I’ve never understood website “maintenance” plans. Websites don’t need oiling. They do need attention, though.
Over the past two years, I’ve noticed a significant drop-off in the number of enquiries from local(ish) businesses coming through Google. I wondered whether that might be down to the fact that the opinionated design isn’t to everyone’s taste, so I tried something. A year ago, I set up a fake web design company.
Whether you’re a designer, developer, or another type of web professional, successful client projects all begin with a killer proposal. While web design project proposals have no set format, effective proposals all outline the brief, deliverables and scope, timelines, and costs.
Since I launched Contract Killer, I’ve lost track of the number of times people have asked me to make a proposal template for web designers and developers. I’m not sure why it took me so damn long, but today I’m launching “ Killer Proposals.”
When I was redesigning my website recently I decided on a tongue-in-cheek new footer. Even though the idea behind my help page was tongue-in-cheek, I’m serious about the advice it gives.
A few weeks ago I was writing content for my speaking information for conference organisers page and I wondered about other speakers’ ‘terms of business’ and how much—if anything—they charged. To get a feeling for how people approach the business of speaking, I set up a quick survey.
Looking back, I’ve redesigned this website roughly every three years. Today I’m proud to show you the new Stuff & Nonsense.
Andrew Fairlie tweeted to tell me that he’d open sourced his company’s ‘Getting Good Feedback’ document. Inspired by @Malarkey’s Contract Killer, I’ve started a “Good Design Feedback” open source project https://t.co/zVe6WPTCyX
Today Microsoft announced that end of support is coming for older versions of Internet Explorer. This is great news for designers and developers who suffer from having to support legacy versions of that browser and it prompted me to update the public version of my Contract Killer, the popular open-source contract for web designers and developers.
In the 1960s, advertising legend David Ogilvy offered advice on how clients should choose an agency in his book Ogilvy On Advertising. In it, he wrote:
The sudden closure of Five Simple Steps came as a shock to a lot of people, not least authors like me who are forced to decide on new homes for their books with no notice.
One of the things I was talking to Liz about this week on Unfinished Business—you know, the ‘ Net Awards Podcast Of The Year’nominated podcast— was how at Stuff and Nonsense, we devote twelve days every year to supporting good causes pro-bono.
I know how hard it can be, waiting a whole week for a new episode of Unfinished Business. To make things easier, here are two more creative business related podcasts for you to try.
Even within a business culture of openness and transparency, some things are meant to be kept secret. NDAs, non-disclosure agreements, are meant to help with this, but most NDAs are the opposite of open and transparent because they’re written in the same jargon-laden legalese that I avoided in Contract Killer. So I’ve written ‘ Three Wise Monkeys ’, a plain speaking, easy to read, open source NDA.
It’s coming up on four years since I published my original Contract Killer over on 24ways. The reaction to it was astonishing and over the last four years the feedback I’ve received has been overwhelmingly positive. I feel very, very happy that so many people have found Contract Killer useful.
I’m glad that people like my financial buffer business post the other day. I don’t think people write enough about the business side of what we do and from what I hear, not enough about it gets taught at universities either. I’m not a very good businessman, truth be told, but I have learned a few things over the years, so I thought I’d start sharing them.
A friend of mine works as an in-house designer. He emailed me the other day with a question that’s come up a few times recently. It’s a question I’m asked by people at various stages of their careers, from students to those, like my friend, who’ve worked for somebody else for a long time. The question? “What financial advice do I have for anyone who’s planning to go self-employed?” Rather than write that advice in an email, I thought it might be more useful if I wrote it as a short post.
My contribution to The Pastry Box Project this month: There’s no reason why anyone should have to wait more than 24 hours for the money you owe them, especially people you work with. So the next time you receive an invoice from a contractor or supplier, pay it right away. Don’t wait a month, a week, a day or even an hour longer than you have to. Better still, find out how to pay them before they start any work. That way you can pay them immediately when you receive their invoice. They’ll feel good and so will you. (This post was inspired by the experience of someone I know.)

I’m Andy Clarke. I’ve spent over thirty years helping businesses, charities, and organisations create memorable websites. I’m also the author of books on web design.